Our macaron shells are made with almond flour, sugar, egg whites and food coloring. Depending on the flavor, the fillings may contain chocolate, dairy products, fruit purées, jams, nuts, seeds, tea and other ingredients. For detailed information about our available flavors, please visit our Macaron Flavors page.
Our macarons contain egg whites and may contain dairy products. Some flavors may also contain gelatin or other animal-derived ingredients. Please check the ingredients listed for each flavor if you follow a vegetarian diet.
Our macaron shells are made without wheat flour. However, ingredients and potential cross-contact risks should be checked carefully if you have celiac disease or a severe gluten sensitivity. Please contact us before ordering if you require specific allergen or cross-contact information.
Our macarons contain or may contain the following allergens, depending on the flavor, ingredients and production conditions: Almonds: Almond flour is used in all our macaron shells. Other tree nuts: Certain flavors may contain hazelnuts, walnuts, pistachios or other nuts. Eggs: Egg whites are used in our macaron shells and may also be present in certain fillings. Milk and dairy products: Some fillings contain cream, butter, milk chocolate, white chocolate or other dairy ingredients. Sesame: Certain flavors may contain black or white sesame. Peanuts and other potential allergens: These must be checked against the specific ingredients and production conditions of each flavor. Other flavor-specific ingredients: Depending on the recipe, additional ingredients may be unsuitable for certain allergies or dietary requirements. Food colorings and other recipe-specific ingredients may also be present. Please review the ingredient and allergen information for each flavor before ordering. Ingredients may change, so always refer to the latest product information. Important: All HABIBI macaron shells contain almond flour. If you have a nut allergy, we do not recommend consuming our macarons. If you have another food allergy, please contact us before ordering. We cannot guarantee the absence of cross-contact unless this has been specifically confirmed by our production team.
No. Our macarons contain sugar and are not sugar-free products. If you have specific dietary or medical requirements, please review the product ingredients before ordering.
Flavor availability may vary according to the season, production schedule and inventory. Please consult our online shop for the current selection.
HABIBI macarons can be stored in the refrigerator for up to 4 days or in the freezer for up to 30 days. Keep them in their original packaging or a suitable airtight container to help preserve their texture and flavor.
For the best taste and texture, we recommend enjoying your macarons within the first four days after delivery, provided they have been stored correctly in the refrigerator.
For the best experience, remove refrigerated macarons from the refrigerator approximately 30 minutes before serving. If your macarons are frozen, allow approximately 40–60 minutes for thawing before serving, depending on the conditions. This allows the shells and fillings to develop their characteristic textures and flavors.
We do not recommend leaving macarons at room temperature for more than four hours. Return any remaining products to appropriate storage as soon as possible.
You can order directly through our online shop or visit one of our physical stores.
For the latest store locations, addresses and opening hours, please visit our Contact page .
Available flavor choices depend on the box format and the options displayed on the relevant product page. Please check the available selection when placing your order.
Yes. We accept inquiries for personalized macarons, customized gift boxes, corporate gifts and special events.
Available customization options, minimum quantities, prices and production lead times depend on your requirements.
Please contact us with your project details, estimated quantity and desired delivery date so that our team can review your request and confirm the available options.
Yes. We welcome inquiries for corporate gifts, events and bulk orders.
Please contact us with your estimated quantity, budget, personalization requirements and requested delivery date. Our team will review your needs and provide the available options.
No. We currently do not offer in-store collection for online orders.
Prices, promotions and special events may vary between HABIBI physical stores and our online shop. Each sales channel may offer different prices, promotional offers and event-exclusive deals.
Please check the relevant sales channel for the latest information and applicable terms before making your purchase.
Our online shop currently offers payment through ECPay, including credit card and ATM transfer, as well as LINE Pay. Available payment methods are displayed during checkout.
Please complete payment within 24 hours of placing your order to allow sufficient time for order processing and shipment.
You can cancel your order free of charge only if it has not yet been processed and shipped from our bakery.
For eligible cancellations, refunds are processed and should normally appear within approximately 3–5 business days, depending on your payment provider and bank.
To request a cancellation, please use the order management section of your membership account. You will receive a notification confirming the status of your request.
Please submit any change request at least four days before the original shipment date.
Use our designated online contact form to submit your request. Messages sent through Facebook, Instagram or direct email will not be considered valid requests under this procedure.
Changes cannot be guaranteed once the order has entered processing or shipping.
First, check the tracking link and tracking number provided in your shipping notification email.
If your parcel is delayed or the tracking information is unclear, please contact HABIBI Customer Service and provide your order number so that we can help you review the situation.
Macarons are delicate products. We take care to protect them with suitable packaging to minimize the risk of damage during transportation. However, damage may still occur during handling by the carrier.
Complaints and refunds for minor damage are not accepted. If you cannot accept this condition, we recommend purchasing our products directly from one of our physical stores.
If your products are severely damaged, please take clear photos or videos when opening the package, including the external shipping box and the damaged products. Send the evidence together with your order number to HABIBI Customer Service.
Our team will review the information and assist you as soon as possible.
We work with T-Cat (President Transnet Corp.) to ship our macarons frozen, helping preserve their freshness and quality during transportation.
The carrier generally delivers within 24–48 hours after shipment. Actual delivery times may vary.
Shipping fees are calculated based on the volumetric size of your order and charged accordingly.
Small box: NT$170
Medium box: NT$210
Large box: NT$310
The actual shipping fee will be displayed before checkout. Please review the amount carefully before completing your payment.
If you have any questions regarding shipping fees or other matters, please contact HABIBI Customer Service.
Please allow at least four days between payment and your requested delivery date.
The earliest available delivery date depends on our shipping schedule, public holidays and consecutive days when delivery is unavailable. Please select an available date at checkout.
Orders are shipped from Monday to Friday, subject to our production schedule and operating calendar.
Deliveries are scheduled from Tuesday to Friday.
We do not offer deliveries on Saturdays, Sundays or Mondays.
Delivery dates are adjusted according to our available delivery schedule during public holidays.
When public holidays or consecutive days off affect our normal operations, the earliest available delivery date may change. Please check the available dates at checkout and allow sufficient lead time.
Due to various uncontrollable factors involved in shipping to Taiwan's outlying islands, we regret that we are unable to deliver to these areas in order to ensure product quality. Thank you for your understanding.
Please refrigerate your macarons promptly upon arrival if you intend to consume them within four days. If you wish to keep them longer, place them in the freezer.
Keep the macarons properly wrapped or in a suitable airtight container to help preserve their quality.
Members can earn points on eligible purchases made through our online shop and redeem their accumulated points for discount vouchers on future purchases.
You earn one point for every NT$1 spent on eligible product purchases.
Points are calculated based on the product amount after discounts have been applied. Shipping fees and gift options do not earn points.
Example:
Product total: NT$920
Discount: NT$100
Eligible amount: NT$820
Points earned: 820 points
Sign in to your membership account and open the rewards or points section. If you have enough points, you can exchange them for available discount vouchers.
1,000 points can be exchanged for a NT$100 discount voucher for a future purchase.
Please check your membership account for the available redemption options and applicable conditions.
No. Discount vouchers cannot be combined. Please review the terms of each voucher before completing your purchase.
If you cannot find the answer to your question, please contact HABIBI Customer Service through our Contact page or our official LINE account, @habibimacaron.
Our customer service team is available Monday to Friday, from 9:00 AM to 12:30 PM and from 1:30 PM to 5:00 PM, excluding national holidays.
We aim to respond to inquiries within 24 hours, subject to our operating schedule.
For order-related inquiries, please include your order number so that we can assist you more efficiently.
For the latest store addresses, telephone numbers and opening hours, please visit our Contact page